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sales@crkinteractive.com CRKInteractive | www.crkinteractive.com | sales@crkinteractive.com | Soft Skills: 866-260-2055 | Web Services: 732-873-7867
Issue Index 2005 
CRKI
Maximizing Employee Performance | Driving Bottom-Line Results

2004 Index | By Topic Index
  Info@CRKI is a newsletter aimed at keeping our clients and business partners up to speed on what's happening at CRKInteractive and CRKI Services.

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Issue 1:

  1. Starting the New Year Right – Goals Make a Difference
  2. Leadership Development And Jumping Out of Airships
  3. Keep Business Reports Brief
  4. Are You Walking the Talk?
Issue 2:
  1. Leadership Like White-Water Canoeing
  2. Neutralize The Unspoken Objections To Boost Your Sales
  3. Are You a Sales Consultant or an Order Taker?
  4. Lifetime Training
  
Issue 3:
  1. Keeping The Flame Alive
  2. Selling Your Way to Success
  3. 10 Tips For Long Term Client Retention
  
Issue 4:
  1. Catching the Leadership Sun
  2. Are You In Business To Help Customers?
  3. April Sales Seminar - Client Focused Presentations & Proposals
  4. CRKI Associate Reception
  
Issue 5:
  1. Instructor Led Leadership Training from CRKInteractive
  2. Personnel Turnover and Leadership Thinking
  3. 3 Ways To Beat Your Competition
  4. Become A CRKInteractive Associate
  
Issue 6:
  1. Top Ten Things Customers Don’t Want To Hear—And What To Say Instead
  2. Before they buy what you say - 10 steps to selling yourself
  3. Leading Without Authority
  4. CRKInteractive 2005 Seminar Schedule
  
Issue 7:
  1. Finding the Need is Only Part of the Sale
  2. Never Throw Business Away
  3. Customer Relations Is Not Just A "Sales" Function
  4. Start Thinking Strategically About Your Business
  
Issue 8:
  1. New Lower Pricing for DISC Reinforcement Course Creating Momentum
  2. The Road to “Pendingville” is Paved with Good Intentions
  3. 6 Steps To Effective Management During Change
  4. Writing The Book On Great Customer Service
  
Issue 9:
  1. Dealing with Difficult People: Ten Ways to Make Conversations Easier
  2. Is Your Team Suffering from FWTS?
  3. How to Convey Trustworthiness in a Sales Letter
  4. Ten Ways to Help You Improve Customer Service
  
Issue 10:
  1. Training Without Reinforcement Is Just Not Effective
  2. Tips for the Successful Manager/Supervisor
  3. When Qualified Customers Don't Buy
  4. Do You Make These Common Mistakes When Meeting New People?
  
Issue 11:
  1. Power, Leadership and You
  2. What’s Your Sales Training Goal – Exposure or Behavioral Change?
  3. A Simple Sales Strategy: Ask Questions!
  4. Is Your To Do List Too Long?
  

About CRKInteractive, Inc. - CRKInteractive is devoted to helping its clients realize employee potential through tailored learning experiences. CRKInteractive offers diverse training courses and professional services for companies that want to dramatically improve productivity, customer satisfaction and employee retention.

Our curriculum focuses on these critical skill areas designed for business:

Our Professional Services group specializes in website and course development for online corporate learning.

We deliver our curricula via flexible delivery formats, including traditional classroom; live instructor-led training over the Internet or corporate Intranet; and self-paced Web-based courses. For more information please contact us at (978) 474-8657 or visit us on the web at www.crkinteractive.com.