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| Info@CRKI is a newsletter aimed at keeping our clients and business partners up to speed on what's happening at CRKInteractive and CRKI Services. | ||
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Dealing with Difficult People: Ten Ways to Make Conversations Easier Have you noticed that some people are impossible to talk to? They even seem to stop listening even before you start talking? Do you dread approaching them to give or share information? Have your efforts to initiate friendly dialog fallen on deaf ears and stony faces? Improve your chance for conversational success by considering the following ten factors before starting your next conversation. |
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Is Your Team Suffering from FWTS? Who do you know who is feeling stuck, under-performing or dealing with frustration and upset? These folks might be suffering from FLAT WORLD THINKING SYNDROME! (FWTS) "Flat World Thinking Syndrome" is the number one issue standing between predictable performance and breakthrough performance. Allow me to illustrate... |
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How to Convey Trustworthiness in a Sales Letter A business that might buy from you is called a prospect. But they might just as accurately be called a skeptic. Your sales letters must overcome your reader's built-in baloney detector. Your prospective customers are on their guard. Here, in no particular order, are some tips on how to prove your trustworthiness on paper... |
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Ten Ways to Help You Improve Customer Service It isn't what you perceive as valuable but what customers see as valuable. Here are 10 easy tips to help you improve your customer relations... |
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Browse All Issues Browse all previous (and current) issues of this newsletter. |
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About CRKInteractive, Inc. - CRKInteractive is devoted to helping its clients realize employee potential through tailored learning experiences. CRKInteractive offers diverse training courses and professional services for companies that want to dramatically improve productivity, customer satisfaction and employee retention. Our curriculum focuses on these critical skill areas designed for business: Our Professional Services group specializes in website and course development for online corporate learning. We deliver our curricula via flexible delivery formats, including traditional classroom; live instructor-led training over the Internet or corporate Intranet; and self-paced Web-based courses. For more information please contact us at (978) 474-8657 or visit us on the web at www.crkinteractive.com. |
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