Instructor Led Leadership Training from CRKInteractive CRKInteractive is excited to announce the release of the first series of instructor-led training products - 21st Century Leadership. "While we are known for our successful on-line training, ILT is nothing new for CRKInteractive. We have been creating and refining this courseware for the past 16 years. During that time thousands of classroom participants have attended training sessions that were delivered by us, our Associates and of course Corporate Trainers that licensed the courseware for in house instruction using our Facilitator Kits. In fact all of our online courses have their roots from the instructor led courseware. While focused initially on traditional classroom training, clients have now progressed to incorporating a blended approach to learning and have been asking for complimentary products sets they can easily blend together. These can include both Online Instructor-led and Online self-paced approaches from CRKI. The great thing about our ILT products is that they can be blended with our online content BUT they can also stand on their own - whatever works best for each situation." - Len D’Innocenzo, CEO, CRKInteractive 21st Century Leadership is comprised of 9 courses available individually or as a group. Each course is approximately three hours:

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1. Leadership vs. Management
2. Creating the Right Motivational Climate
3. Setting And Communicating Goals & Expectations
4. Developing Your People
5. Coaching Your People
6. Coaching for Sales Managers
7. Confronting Constructively
8. Managing Performance Discussions
9. Behavioral Interviewing

For more information contact us directly or visit us on the web at www.crkinteractive.com

CRKInteractive, Inc.
2 Dundee Park, Suite 203
Andover, MA 01810
Tel 978.474.8657
Fax 978.474.8659

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About CRKInteractive, Inc. - CRKInteractive is devoted to helping its clients realize employee potential through tailored learning experiences. CRKInteractive offers diverse training courses and professional services for companies that want to dramatically improve productivity, customer satisfaction and employee retention.

Our curriculum focuses on these critical skill areas designed for business:

• Sales Skills
• Customer Service Skills
• Leadership Skills

Our Professional Services group specializes in website and course development for online corporate learning.

We deliver our curricula via flexible delivery formats, including traditional classroom; live instructor-led training over the Internet or corporate Intranet; and self-paced Web-based courses. For more information please contact us at (978) 474-8657 or visit us on the web at www.crkinteractive.com.