New Course - Email Etiquette As part of our ongoing effort to provide the best on-line learning experiences available, we are please to announce the addition of the online Email Etiquette course. Email is an important element of everyone’s work life, yet many people have never been trained on the key elements of sending effective email. As a result, too many unimportant and ineffective email messages are sent that tie up valuable resources and employee’s time.

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This program is designed to help participants recognize when email should and should not be used, and important tips for sending effective email communications. This helps increase the professionalism and efficiency in your organization, and can increase employee awareness of email risks, which could end in costly lawsuits.

Audience:
1. Every Employee

Program Length: About 30 minutes

Course Outline:

• Purpose of Email
• Sending Email
• Responding to Email
• Formatting Email Correctly
• Benefits of Effective Email Use

This course can be easily customized to include your organizations specific policies regarding sending emails.

To learn more about this and other courses offered by CRKinteractive, go to: CRKInteractive Online.

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About CRKInteractive, Inc. - CRKInteractive is devoted to helping its clients realize employee potential through tailored learning experiences. CRKInteractive offers diverse training courses and professional services for companies that want to dramatically improve productivity, customer satisfaction and employee retention.

Our curriculum focuses on these critical skill areas designed for business:

• Sales Skills
• Customer Service Skills
• Leadership Skills

Our Professional Services group specializes in website and course development for online corporate learning.

We deliver our curricula via flexible delivery formats, including traditional classroom; live instructor-led training over the Internet or corporate Intranet; and self-paced Web-based courses. For more information please contact us at (978) 474-8657 or visit us on the web at www.crkinteractive.com.