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Tips for the Successful Manager/Supervisor
By Mike Burstein
- Learn how to delegate
- Use sincere praise
- Seek employee input for change
- Screen applicants with appropriate testing
- Create an employee reward/bounty program for new hire referrals
- Do not hire husband/wife, parent/child teams – if one is terminated, the other may become a problem employee
- Long commutes usually lead to a disgruntled employee – take an applicants commute into consideration when hiring
- Set up a complete and ongoing training program
- Pair up each new hire with a long time employee as a mentor
- Cross train employees whenever possible
- Never correct an employee in front of his peers – use a private office
- Be available and approachable at all times
- If industry certification is available, encourage employees through education subsidy/reimbursement and increased pay
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- Encourage employee improvement through education and training
- Never ask an employee to do something you wouldn't do yourself
- Lead by example whenever possible
- Reward outstanding employee performance
- Time off
- Acknowledge in front of peers
- Set up a vacation calendar – pick by seniority
- Apply policies uniformly – no favorites
- Formally review employee performance on a regular basis
- Set up a progressive disciplinary policy – verbal, written, suspension, termination
- Don't procrastinate in ridding your organization of a hiring mistake
- Encourage employees to better themselves even if it results in losing an outstanding performer
- Set realistic goals for performance – modify as circumstances change
- Use technology to improve employee productivity
- Create and utilize systematic tools to help employee success – checklists, electronic reminders
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Mike Burstein has been helping the SOHO and Small Business community grow & prosper for over 20 years by solving start up problems, creating best practices, using technology to get things done, getting free publicity and dramatically increasing traffic and sales. Visit http://www.SOHOWiz.com for the latest FREE business tips. Email the Wiz at: SOHOWiz@SOHOWiz.com.
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