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Selling Programs versus Products Attempting to move the sales force from a "transactional" product oriented approach to a more "service" and "customer focused" mindset requires some changes, but not as many as people might think. While there is not one sure-fired way to force your sales team to be more customer-focused and sell value rather than push products, a few fundamentals do apply... |
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How To Rescue A Sinking Conversation - 7 Tips When a conversation is not working out there is the potential for massive frustration or a breakthrough depending on how you look at it. However with a little skill you can often turn things around. Here are seven tips to help you. |
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Are you STRESSED OUT? Your employees can experience high levels of stress when they find a level of difference between what they expect and what they get. Good managers recognize that negative stress affects productivity and take action to prevent situations that affect the bottom line. |
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The Seven Deadly Sins of Powerpoint Presentations It's not surprising Powerpoint© slideshows have become the norm for visuals in most business presentations. However, they can also spell disaster even for experienced presenters. For the best results, avoid these common "seven deadly sins" of Powerpoint presentations. |
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About CRKInteractive, Inc. - CRKInteractive is devoted to helping its clients realize employee potential through tailored learning experiences. CRKInteractive offers diverse training courses and professional services for companies that want to dramatically improve productivity, customer satisfaction and employee retention. Our curriculum focuses on these critical skill areas designed for business: Our Professional Services group specializes in website and course development for online corporate learning. We deliver our curricula via flexible delivery formats, including traditional classroom; live instructor-led training over the Internet or corporate Intranet; and self-paced Web-based courses. For more information please contact us at (978) 474-8657 or visit us on the web at www.crkinteractive.com. |
Copyright © 2004 CRKInteractive, Inc.