Info@CRKI - Issue 6

No. 6, June 1, 2004

Maximizing Employee Performance | Driving Bottom-Line Results


	Info@CRKI is a newsletter aimed at keeping our clients and business partners up to speed on what's happening at CRKInteractive and CRKI Services. Subscribe Today >>


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	How To Close A Sale Without Causing Prospect Panic When a salesperson makes the prospect panicky by asking for the order too early or inappropriately, the entire selling effort may ride off into the sunset. The following five types of closes will help you close without causing prospect panic.

	Customer Service: Beyond Company Policy There's more to customer service dealing with order fulfillment, returns, complaints and questions. Good customer service is based on respect and concern --- qualities that can't be spelled out in a company policy.

	The Top 10 Tools for Effective Listening Listening, really listening, with our whole being, is a skill and one of the most important compliments we can give another human being. The following 10 "rules" can help.

	CRKInteractive Introduces 2 New Affiliate Programs CRKInteractive has introduced 2 new affiliate programs that provide great opportunities for you to add value and earn additional revenue for your business.

	Browse All Issues Browse all previous (and current) issues of this newsletter.

About CRKInteractive, Inc. - CRKInteractive is devoted to helping its clients realize employee potential through tailored learning experiences. CRKInteractive offers diverse training courses and professional services for companies that want to dramatically improve productivity, customer satisfaction and employee retention.

Our curriculum focuses on these critical skill areas designed for business:

Our Professional Services group specializes in website and course development for online corporate learning.

We deliver our curricula via flexible delivery formats, including traditional classroom; live instructor-led training over the Internet or corporate Intranet; and self-paced Web-based courses. For more information please contact us at (978) 474-8657 or visit us on the web at www.crkinteractive.com.