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| Info@CRKI is a newsletter aimed at keeping our clients and business partners up to speed on what's happening at CRKInteractive and CRKI Services. | ||
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Invest in Your Managers In the sixteen years that we've worked with Sales and Customer Service organizations one fact remains true. Front-line Sales & Customer Service Managers can make or break any organization. Everyone would agree with that. |
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Don't JUST Listen! Listening will help you establish credibility and build trust. That is the reason why it is so critical for salespeople to invest the majority of their time in an initial meeting with a prospect listening to them. These prospective customers will like a salesperson that listens intently in that situation rather than one who is just running off at the mouth. |
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WIN THE "YEAH BUT" GAME in 5 Easy Steps Someone invites you to help them solve a big problem and every great suggestion you make is met with, "Yeah, but that won't work because...". Next time someone tells you about a problem, use these steps. |
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The Problem of Perfection How perfect do you want to be? The answer might tell you exactly why you are struggling online. |
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Browse All Issues Browse all previous (and current) issues of this newsletter. |
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About CRKInteractive, Inc. - CRKInteractive is devoted to helping its clients realize employee potential through tailored learning experiences. CRKInteractive offers diverse training courses and professional services for companies that want to dramatically improve productivity, customer satisfaction and employee retention. Our curriculum focuses on these critical skill areas designed for business: Our Professional Services group specializes in website and course development for online corporate learning. We deliver our curricula via flexible delivery formats, including traditional classroom; live instructor-led training over the Internet or corporate Intranet; and self-paced Web-based courses. For more information please contact us at (978) 474-8657 or visit us on the web at www.crkinteractive.com. |
Copyright © 2004 CRKInteractive, Inc.